Tuesday, April 15

Wet Equipment



Today a student returned a wet camera to the center!  
I remember about a month ago when I was working on a different rainy day, I also checked in a wet laptop from a student.  Luckily both the camera and the laptop were still able to turn on and function properly, but next time we may not be so lucky.  I think it would be a good idea to remind patrons that they can get waterproof bags for free upstairs at circulation on their way out when the weather is bad to protect the equipment that we are renting out to them.  Also remind them that it is in their best interest to do so, because if the equipment does come back water damaged they could be held responsible.  I personally did not know about these bags and I doubt that other student’s would know either.

With that being said if you do think a piece of equipment being returned is damaged, obviously it is best to call a supervisor over to inspect the item and decide what to do from there. 

Internet dial up decommissioned


Internet dial-up discontinued

Information Technologies will decommission the hardware that supports dial-up access to the University of Delaware's network on May 31, 2014.  The modem vendor no longer supports the connection hardware UD uses. This means that there are no more security patches being issued. 

Similar to the recent end of support for Windows XP, continuing to use the modem hardware would make people vulnerable to risk of attack.  Clients who are using dial-up modems should make plans to transition away from using them.  There are several commercial services that still offer dial-up access for people who don't have a broadband Internet connection.  Juno/Netzero offers free access for up to 10 hours a month. Paid plans start at $10.95 a month.  Other commercial entities such as AT&T also offer dial-up for a fee.  Clients with questions should contact the IT Support Center by submitting a Help Request Form, emailing consult@udel.edu, or calling 302-831-6000.

Education Resource Center Info

Hey guys! So I just had a patron call over the phone inquiring about our laptop loans. He had just given his personal laptop to IT to fix and was looking for a temporary laptop to use for the next couple days. Since our laptops are only four hour loans, I suggested that he check out the Education Resource Center. Since he was an off-campus student, he wanted to know the phone number and address so he could call ahead and see if their resources met his needs. I thought it would be helpful to post this information here for easy access should any of you need to direct others to the Education Resource Center:


Educational Resource Center
16 W. Main Street, Rm 012 Willard Hall Education Building
Phone: (302) 831-2335
FAX: (302) 831-8404

In addition to laptops (which can be checked out for 3 days with NO renewals), the Education Resource Center also offers: 
  • calculators
  • projectors
  • Karaoke machine
  • cameras
  • camcorders
  • projection screens
  • tripods
  • digital voice recorders
  • cassette recorders
  • microphones
  • transcription machines
  • desktop presenters
  • TV/VCR combos
  • TVs
  • VCRs
  • DVD players
  • amplifier/speakers systems
  • CD players
So if we're out of anything, you can always suggest that they try the ERC depending on what they are looking for!

Sunday, April 13

'Art and Science: Connections and Intersections' April 25

The first annual symposium at UD for the teaming of the visual arts and interdisciplinary sciences is taking place Friday, April 25th.  The location will be at the new ISE Lab and this year's theme is “Interpretation of Images, Objects, and Data.” It seems to me that this program is drawing on the symbiotic relationship between science and engineering and creative and visual arts in today's modern world.  Speakers and workshops with backgrounds in both art and technology will take place with an emphasis on using visual images to display data and transfer knowledge. 

It is certainly an interesting topic and it is exciting to see these two separate fields come closer and closer as we move toward the future of multimedia and design.  This combination of creative arts and interdisciplinary sciences is very much the balance we work with here at the center.  I can imagine some of our Art/ Visual Communications and related majors as well as our Computer Scientists/ Engineers and related majors may be interested.

Here is the article from UDaily.

Friday, April 11

New things I learned at the SMDC

I hope everyone had a good spring break and is enjoying this nice weather!

So this week I found out that the new iPad Airs have both the Pages and Numbers applications which allows students to type documents or work on spread sheets just like Microsoft Word and Excel. Definitely helpful to students who wish to take notes during class without having to carry a laptop around.

The Educational Resource Center at Willard Hall has calculators for students to loan out, so if a student needs one send them to the ERC!

And finally Headphones were added onto the Computer Cleaning list so whenever it is not busy at the Desk Students can help clean a few headphones and mark it on the sheet.

Tuesday, April 8

Microsoft Project and saving Office files as PDFs

Someone asked for help with a Microsoft Project file today. Microsoft Project is not available here but is offered at the Lerner Computing Center in the lower level of Purnell. Lerner also has Minitab. This guy had Project on his laptop and wanted to print out the file. I thought of the "Save as PDF" option however it was not working on his computer. Here is a helpful page showing how to Save various Micosoft Office program files as PDFs.

Monday, April 7

Live from NABShow- Monday

I am at NABShow this week in Las Vegas.  NAB is both the hugest trade show for multimedia creators and also has a bunch of conferences attached to it.  I am doing a conference called "Post|Production World" where I am learning the latest tips and tricks from the best master trainers in the country.  With every break and lunch I get, I visit the exhibit floor, which is insane.  Every multimedia company whose equipment we use at the Center is represented here. Canon, Adobe, Panasonic, Sony, GoPro, and Manfrotto all have huge booths.  Here are a few video clips I shot at lunch and edited quickly in my Final Cut Pro X class to give you an idea:
video