PowerPoint Sound

So tonight a patron using Studio 1 came to me asking for help with their PowerPoint presentation. The group he was with recorded sound into the presentation in Studio 4, transferred the file via email and opened it on the PC computer. To the group's dismay, no sound played from the presentation.

The odd thing was that the time lapse on the sound clip showed that the file was actually playing. I checked the fire rack, making sure the speakers were on. I made sure all the functions on the rack were on the right settings as well. With the help of another student worker, we also checked the settings under the control panel.

But Diana came to the rescue when she looked at the back of the rack and realized that the audio cable was not properly plugged into its designated port. A simple solution to what seemed like a big issue, the students were relieved that they did not have to re-record their presentation.

This was also not the first time Diana helped me by simply plugging in a wire that should be plugged in (ALWAYS CHECK)!

I did Google some common occurrences with sound not playing in PowerPoint though and it shed some light into possible causes. There's a bunch here!

Should a patron come to you with the same problem (and all the plugs are where they should be), here are some reasons you should know.