Hey guys!
A little while back, I was helping a user with one of their video projects. The user had footage from his camera however every time he imported the footage, it would not work. With Diana by my side (meaning she did everything while I watched), we went to go see what we could do. After close review and talking with the user, Diana figured out that the camera being used produced files that would only work with the video editing program that came with the camera.
On the first attempt we used Media Encoder to try and convert them into files iMovie could work with. Unfortunately this failed. Media Encoder converted the audio of the file fine but the actual video was just one single thumbnail that stayed the same the whole time.
On the second attempt, Diana showed me and the user another media converting program that is on the Macs, Visual Hub. The process of using this is fairly similar to Media Encoder and it was able to handle the original files and successfully convert them into usable videos!
Visual Hub is only on the Macs and so far I haven't found another media converter other than Media Encoder on the PCs. If there is one please comment below!
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